Frequently Asked Questions
Do you have a physical store?
No. We are an online-only shop and ship to all US states.
Can I order without an account?
Yes, guest checkout is available. You can complete your order without creating an account.
What are the delivery times?
Preparation: 24–48 business hours. Delivery: 1–5 days depending on the destination area.
How are the products packaged?
All our products are vacuum-sealed with refrigerant gel packs to ensure freshness.
Can I freeze the products?
Yes, most of our products can be frozen. Check the product pages for specific instructions.
I received a damaged product — what should I do?
Send a photo of the product and your order number to support@africanflavors.com within 24 hours for assistance.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, AMEX), PayPal, bank transfers, Apple Pay, and Google Pay.
Can I modify my order after validation?
Contact us immediately at support@africanflavors.com. If the order has not yet been prepared, we may be able to modify it.